About HelpAge
HelpAge International works with partners and a diverse global network of more than 199 organisations in 98 countries, supporting millions of older people to live safe, dignified, and healthy lives. Through our partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone, whatever their age.
About the Job
This Portfolio Development and Quality Manager (PDQM) role is based in the Healthy Ageing portfolio team, but will work with PDQMs in other portfolio teams and with country teams and implementing partners, Business Support Services teams, the Business Development team, and HelpAge’s Supporting Members in the UK, Germany, Spain, USA and Canada.
Key areas for impact/influence and responsibilities
These outline the broad areas of responsibility in the role, but in collaboration with your colleagues you will be able to shape and design specific activities that are relevant at any point in time. We want you to work creatively to deliver impact and respond to relevant opportunities.
With your colleagues you will develop your team workplan to drive initiatives, develop ideas, as well ensure there is space for cross organisational working and short-term tasks. From this you will devise your individual workplan that will form the basis of your day to day activities and your performance reviews.
As Portfolio Development and Quality Manager you will be required to provide support to the Healthy Ageing portfolio, but also be flexible to work on different portfolios when needed.
You will also –
- Providing leadership in close collaboration with the Portfolio Lead and Advisers in the design and delivery of the portfolio’s annual funding plan and strategy of the portfolio and co-leading design and implementation the HelpAge Healthy Ageing Platform’s resource development plan
- Identify and develop new pipeline of funding opportunities and project partnerships to build a portfolio of work and increase the impact for older people
- Work closely with the Business Development Department and supporting members to provide information needed on the portfolio for developing new relationships and funding proposals with new and non-traditional donors
- Provide technical and managerial advice and support to Portfolio Leads and Advisers in the development of new project proposals including needs assessments, concept notes, project proposals and budgeting
- Develop the capacity of HelpAge staff, partners and network members through training (including coaching and mentoring) and support on programme development and other aspects of the project cycle including fundraising.
- Monitor the quality of portfolios and programmes, supporting partners, making recommendations for change that is needed to improve the impact on the lives of older people
- Lead on Monitoring, Evaluation and Learning for the portfolio, tracking progress, sharing and utilising related information, data, learning and evidence across the organisation and the network.
- Strengthen relationships with network members and partners engaged on the portfolio, understanding their areas of expertise, and convening regularly to share learning and develop ideas.
- Manage the partners and donors with the support of portfolio colleagues, the business partner service team and advisers
- Support the Portfolio Lead in steering the annual business planning, reporting and other similar processes, including financials for the Portfolio, with active coordination with the FBP and other relevant stakeholders.
- Work with PSOs and portfolio teams to ensure up to date information in the online systems – DEV results and HelpAge Connect.
- Program/Project Management – Coordinating the project and contract management cycles of portfolio and providing project management to catalytic grants under the Healthy Ageing Platform and dedicated projects including donor engagement and reporting.
- Represent the portfolio and/or HelpAge to external meetings and convenings.
- Healthy Ageing Platform: work closely with the portfolio team, Transformation adviser and Steering committee and in close consultation with Portfolio lead, to undertake the following:
- Coordinate and ensure the smooth running of the Health Ageing Platform activities working closely with the task teams
- Act as the co-chair of the leadership team coordinating the biweekly Chair and Co-chairs meeting, as well as monthly leadership meetings (biweekly at the start of financial year to support development of annal priorities) supported by clear agenda items
- Coordinate the HelpAge Coordination bi-weekly meeting and weekly management meetings with clear agenda.
- Coordinate quarterly and annual members meetings working closely with the leadership groups
- Coordinatewith the HelpAge Coordination team to undertake all heavy lifting on administrative, technical and drafting on needed products for the platform.
- Lead the Resource development task team and contribute MEAL task teams
- Provide leadership in Donor reporting of the seed funding for the platform and undertake Project management for catalytic grant
- Contribute and provide inputs to the relevant strategic initiatives launched within and outside the organisation
Let’s talk about you
You will be someone with:
- Substantial experience in all aspects of Project Cycle Management with particular focus on proposal development, needs assessments, M&E and Knowledge management
- Track record in successful project development with partners and securing funds to support partner led programming in low and middle income countries.
- Ability to coordinate and manage a movements or coalitions
- An ability to have a good understanding of the key portfolio areas for HelpAge, and in depth knowledge and experience of one of the focus areas is desirable.
- Experience of development and use of MEAL systems and approaches, at project level, across development, humanitarian and advocacy context
- Demonstrable experience in leadership and programme management with geographically dispersed teams
- An ability to represent HelpAge with traditional and non traditional partners, donors and networks
- Experienced in building and supporting national staff and partner capacity.
- For roles working in the Inclusive Humanitarian Action portfolio, extensive Humanitarian experience and an ability to be regularly deployable and in emergency situations at short notice.
At HelpAge International, we believe in the importance of empowering our people to be change makers and leaders at all levels. We expect our people to embrace and live our values, challenging themselves every day to identify issues that are most important to older persons and their communities, and to make an impact that matters.
In addition, as an HelpAge employee you are expected to:
- Work collaboratively, building mutual trust and respect, with external organisations and partners to achieve our strategic aims and objectives; being accountable for the work you do together
- Adapt to new directions or opportunities arising within the organization and in your work area; being flexible in your role, constantly using the feedback to learn more and evolve further.
- Lead behavioural and cultural change through embracing a supportive, collaborative and highly inclusive environment where everybody feels supported, respected and engaged
- Extend HelpAge’s reach and impact, by creating and identifying new business development opportunities and building relationships with new partners.
- Lead and promote a culture of including the voices of older people across our support, convening and thought leadership roles, in a way that is transformative, empowering and highly inclusive of those marginalized by gender, economic status, disability and other factors of discrimination.
Key Behavioural Competencies
At HelpAge International, we believe in the importance of empowering our people to be change makers and leaders at all levels. We expect our people to embrace and live our values, challenging themselves every day to identify issues that are most important to older persons and their communities, and to make an impact that matters.
In addition, as an HelpAge employee you are expected to:
Working Collaboratively with Others: Work collaboratively, building mutual trust and respect, with external organisations and partners to achieve our strategic aims and objectives; being accountable for the work we do together.
Adaptability and Flexibility: Adapt to new directions or opportunities arising within the organisation and in our work area; being flexible in our role, constantly using the feedback to learn more and evolve further.
Supporting and Facilitating Change: Lead behavioural and cultural change through embracing a supportive, collaborative and highly inclusive environment where everybody feels supported, respected and engaged.
Extend HelpAge’s Reach and Impact: Extend HelpAge’s reach and impact by creating and identifying new business development opportunities and building relationships with new partners.
Diversity and Inclusion: Lead and promote a culture of including the voices of older people across our support, convening and thought leadership roles, in a way that is transformative, empowering and highly inclusive of those marginalised by gender, economic status, disability and other factors of discrimination.
Leading Others (for managers): Demonstrate strong leadership to own unit/department and manage people in a well and reputable manner. Create an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
Safeguarding
HelpAge International is committed to safeguarding the communities with which we work, our partners, staff and any others who we come into contact with. The post holder will also be responsible for:
- Preventing harm and abuse from our people, operations and programmes to anyone that encounters our work.
- Reporting all safeguarding incidents you see, hear, hear about or suspect, using our internal reporting mechanism.
- Complying with all safeguarding framework policies and practices.
- Completing mandatory training courses relating to our safeguarding policy framework and complying with HR vetting procedures.
SAFER RECRUITMENT
All employments at HelpAge International will be subject to satisfactory references and appropriate screening checks, which can include misconduct disclosure schemes and terrorism finance checks.
How to apply
Interested and experienced candidates are strongly encouraged to review the details of the role and submit their Cover Letter and CV only to Jobs@helpage.org not later than 30 April 2025. Applications will be reviewed on a rolling basis due to the urgent need to fill the role therefore, early submissions are encouraged.